Customer Experience – Karlee – Sunrise Mountain Dental and Orthodontics

I came to this location late march to get a scan for Invisalign and to get my cleaning scheduled. I started my Invisalign in April. All of the staff has been super helpful and kind when I’ve gone in.
Evelyn has been there every time I’ve gone in for an appointment. She is the sweetest. There’s not a time we don’t laugh when I’m at the front desk. She is a great person to have up at the front desk to welcome all the customers. She’s always smiling and always has a good attitude. The very first time I went in there I was nervous and had anxiety but Evelyn and Dr. Anderson helped calm that with the way there personality’s are, and how sweet they are.
Dr. Anderson is my orthodontist. Since day one of getting my Invisalign scans she has acted like she’s known me forever. She makes you feel very comfortable and welcomed. She’s always the sweetest when I go in for my ortho appointments. Her assistant May is just as sweet. They both make you feel very welcomed and super comfortable. They are both super helpful if you have any questions. There’s not a single day I have felt nervous going here.
Dr. Sangroy and his assistant Alicia did my cleaning today. Dr. Sangroy has done 2 of my cleanings so far. Whenever it is time for a cleaning I always get anxiety. They both act like they know you personally and ask questions about your day and how you r been etc. They both made me feel comfortable and I was in and out. Alicia and I bonded our dogs. It’s hard to have conversations while you are at the dentist seeing how they are working in your mouth but they always find a way to make conversation to see how you are doing and make you feel comfortable.
I definitely would recommend this place to friends and family. All of the staff here are super caring and super professional. I love going here! Whether it’s the dentist side of it, or the orthodontist, you’ll be taken care of I’m sure!
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